How do I pay for service?

How soon do you attempt service after you receive the documents?

If you donít get the papers served, do I still have to pay?

Can you guarantee when my documents will be served?

What are your guarantees?

 

How do I pay for service?††††††††††††

We accept cash, check, and most credit cards. For customers with established accounts we will extend 15 days for payment from the date of invoice. For customers without an established account with us payment must be made in advance of the service being provided.

 

How soon do you attempt service after you receive the documents?

Service attempts are routed for the most efficient use of time and effort. All attempts will be made based on the priority that you have indicated or earlier if the logistics warrant that possibility.

 

If you donít get the papers served, do I still have to pay?

There are many reasons why service may not be completed as expected or hoped. Often the address is found to no longer be valid for the person or entity to be served. Just as UPS or FedEx expects payment for deliveries attempted, whether the intended recipient still may be found at the address specified, we also expect payment for our services. We do however promise to make every reasonable effort to effect service within the time frame specified.

 

Can you guarantee when my documents will be served?

Usually, no. Unless the service is on a party which keeps regular business hours in a publicly accessible location, or a party on whom we often make routine service, we cannot promise when your document will be served. Process service is unlike simple document delivery in which the recipient is usually anticipating and, perhaps, even eager to receive it. Also, since service may only be valid upon delivering the documents to a specified individual, we must attempt service when it is most likely to ensure success. It may take one attempt or it may take several attempts. Therefore, we can only guarantee the time frame in which service attempts will be made and we will use all diligence to effect service.

 

What are your guarantees?

We guarantee due diligence in all of our services. We cannot control many elements regarding our business. For example, we can not control that any particular subject will be where they are expected to be for service or that they wonít be avoiding service. Perhaps the subject to be served is away from home for an extended period of time and has simply been difficult to find there. Regardless of the reason, we can only promise to provide all due diligence by attempting service at varying times of the day and week and to provide you with a detailed log of all attempts and the results as well as any pertinent information we may have uncovered during the attempts. But we can guarantee that we will be there to find out what can be done and that we will make every effort we promise to get a good result for your case.

Frequently Asked Questions

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